Entries Tagged as ‘Service and More Service’

December 17, 2008

I’ve just had an auto accident, now what?!

Here’s a brief overview of what to do once you’ve been in an accident and some bits of information you probably don’t know…
THE ACCIDENT
After an accident has occurred and you’ve made sure everyone is alright what should you do next? People often wonder if they should call the police right away, even if there is [...]

August 8, 2008

Going the extra mile, and then some…

In my day-to-day operations running an auto body shop I often find myself faced with the challenge of how do I serve my customers best interest while maintaining peace with insurance companies. This is not always easy. And sometimes I need to fight in order to help my customers and stay within bounds of my [...]

April 23, 2008

Car Repainting vs. Restoration – Tips & Info

There is a big difference between repainting a car and restoring a car:
REPAINTING a car you basically strip apart (take off door handles, door molding, bumpers, lights, mirrors, etc.) which is generally fine for cars where the existing paint is either faded or dull, but not if it’s cracked or brittle. Depending on the car’s [...]